February 2024

Bahamas

Pros: the food, the shows and the cleanliness of the boat and bathrooms was impressive for that amount of people on a boat. And the Staff were excellent

Cons: The pool was overwhelming, felt there were too many people on the pool at same time

July 2022

Caribbean

Pros: Well thought out events, fireworks at sea, Dinning at various restaurants, entertainment for all ages. A promenade. Fabulous and caring staff.

Cons: The covid testing requirements were very confusing and boarding was not at all up to the Disney experience. New staff weren't trained sufficiently. The Outlook area is never opened to the public.

April 2022

Bahamas

Pros: Unbeatable Disney Service, the most comfortable beds

Cons: Short duration!

February 2022

Nassau and castaway

Pros: We like sailing out of port canaveral

Cons: The bus from the Hyatt didn’t leave until almost 11. It was after 1:30 by the time we tested and got on the ship. We used to be on the ship by 11:30! Not the end of the world but different . No one’s fault just the times we are in.

December 2022

Bahamas, Castaway Cay, Miami

Pros: All pros

Cons: The trip ended.

October 2022

Nassau, Castaway Cay

Pros: The characters, the shows, the food, the incredible service

Cons: The crowded spaces and lines

October 2022

Bahamas and cayman islands

Pros: Organized activities onboard, very clean, good food, wonderful friendly staff, creative activities onboard

Cons: Not enough laundry facility’s for the number of guests available, luggage was scattered all over the place when debarkation occurred… We were told that the luggage would be all together per room.. .

February 2020

Nassau, Disney Cay

Pros: We enjoyed Beauty and The Beast Show on Disney Dream. Also great were The Golden Mickeys and Believe. The service was outstanding and the food delicious.

Cons: None

January 2020

Nassau, Blue Lagoon: Dolphin Encounters, Castaway Cay,

Pros: Plenty to do, never bored, all of the cast were amazing

Cons: Bell service to pick up luggage from the resort was lacking

January 2020

Nassau, Bahamas; Castaway Cay

Pros: Huge, beautiful ship; Exemplary staff

Cons: Silly nickel-and-dime stuff; inconsistent availability for some things

August 2019

Nassau, Castaway Cay

Pros: Waitstaff catered to kids, so they remained entertained throughout dinner

Cons: Not enough waitstaff to serve dinner courses in a timely manner

April 2019

Nassau, Castaway Cay

Pros: None

Cons: None

February 2019

Nassau and Castaway Cay

Pros: Food, rooms were bigger then other cruise lines, service was fantastic

Cons: Way to crowded. Pools closed every 20min due to accidents. Way too many kids

November 2019

Nassau & Castaway Cay

Pros: Dining room staff

Cons: Internet

October 2019

Bahamas

Pros: Amazing shows, food, castaway cay is my favorite beach, too many amazing things to list

Cons: First time can be overwhelming with how many thing to choose to do but once we did it a 2nd time it was a breeze to prioritize what we wanted to do on the ship

January 2019

Nassau & Castaway Cay

Pros: It’s Disney, The AquaDuck, Vanellope’s, super clean, the team aims to please, Castaway Cay

Cons: So much to do...so little time for the size of the ship. The pool is too small. It can be rather pricy so it makes it hard to cruise as often as we would like.

July 2018

Bahamas, Castaway Cay

Pros: Something for all ages, singles and families

Cons: None

May 2018

Bahama's...... Nassau and Castaway Cay

Pros: Great Entertainment, Dining is with the same wait staff every meal so they get to know your likes and dislikes, Children's entertainment and Kids clubs let adults have quiet time, Aquaduck! Free Pop and coffee/tea 24/7, Free room service.Awesome Meet & Greet opportunities with the Disney Characters that you would never get in the Parks!

Cons: None

March 2018

Bahamas Castaway Cay

Pros: Service Food

Cons: None

February 2018

Bahamas and Castaway Coy

Pros: The ship offered everything needed for a first class cruise. Th.e cabins are a nice side with. Split bathrooms which makes it convenient when both are getting ready. Service is first class.

Cons: None

February 2018

Bahamas

Pros: All the staff were so attentive to kids— made them feel so special.

Cons: None

January 2018

bahamas

Pros: great food, great service, friendly and helpful staff, lots of things to do, totally enjoyed my time

Cons: really don't have anything to say here

January 2018

Port Canaveral, Nassau, Bahamas, and Castaway Cay

Pros: Clean and impressive vessel, comfortable room, great staff, enjoyable activities and kids club

Cons: None

September 2017

Nassau and castaway kay

Pros: great time great food and great weather

Cons: stateroom too cold at night

March 2017

Castaway Cay and Nassau

Pros: Staterooms were roomy with 2 stalls for bathrooms One with shower and sink other with toilet and sink. Food was fantastic. All employees went out of their way. Cant say enough about it.

Cons: Deck should have been larger

March 2017

Bahamas

Pros: Service, amenities, entertainment, food

Cons: Small pools

February 2017

Bahamas

Pros: Clean, Comfortable, Easy to navigate about the ship

Cons: Kind of crowded (only on our day at sea)

November 2017

Bahamas

Pros: Clean, friendly/helpful staff, lots of activities for everyone

Cons: Pricey, popular activities can be crowded at times

September 2016

Bahamas

Pros: Service and food

Cons: Elevators not big enough

August 2016

Nassau and Castaway Cay

Pros: All pros.

Cons: No cons

May 2016

Bahamas

Pros: Not a crowded ship they do not pack the ship. No long lines. Great trip

Cons: Pictures- I feel if you pay $299.00 for the USB of all ur pictures. They should throw in all the printed ones too. Not charge u for printed ones that's just over kill. Ur paying $300 give me the prints!

May 2016

Nassau, Castaway Cay

Pros: Excellent Food, large state rooms compared to other cruise lines, Disney's top notch service,

Cons: Short port time (but similar to other cruise lines)

April 2016

Bahamas

Pros: Customer Service was Awesome!

Cons: N/A

December 2016

castaway cay

Pros: Very clean, wonderful staff

Cons: buffet food needs to be better

June 2015

Nassau and Castaway Cay.

Pros: Great ship overall, wonderful crew, some nice shows (Magic Super was SUPER), very good programs for the children.

Cons: Too many added costs which we were not made aware of... also, the pools are inadequate for both children and adults.

June 2015

Bahamas

Pros: None

Cons: None

June 2015

nassau bahamas and castaway cay

Pros: The show was excellent

Cons: None

May 2015

Bahamas

Pros: Everything was clean. Castaway Cay was the highlight of our cruise. My daughter loved all of the characters.

Cons: Not enough room in the pools but that was to be expected. Did not like Nassau.

May 2015

Nassau and Castaway Cay

Pros: Great entertainment, great good, exceptional service

Cons: None

March 2015

Nassau and Castaway Cay

Pros: Character meetings, So much too do you can't do it all. You have to pick and choose but anything you do is great.

Cons: Trip was expensive but it is a Disney Cruise.

December 2015

Bahamas and castaway cay

Pros: Plenty to do very, clean ship and excellent crew

Cons: Wish they would have played teenage Disney movies on the big screen later at night

November 2015

Nassau and Castaway Cay

Pros: Loved Alvin who cleaned our room. He did an Awesome job! He was very kind and attentive. Our server and assistant server were also so very kind and accommodating. The boat was super clean and I loved how everyone was willing to go over the top to make your stay a good one. They were all so kind.

Cons: Only thing I can think of is by the pools it smelled a little stale (or like pee)...I'm not sure what they use but would of loved to smell more like cholorine :)

November 2015

Nassau

Pros: Good food, excellent shows,castaway cay was wonderful. Separate beach for adults.ship was very clean and crew was excellent!

Cons: 4,125 people on board just too many ! Long lines to sign up kid for meeting characters.

October 2015

Bahamas

Pros: None

Cons: None

July 2014

Bahamas, Castaway Cay

Pros: Everything was wonderful! Disney exceeded our expectations.

Cons: Stupid parents not supervising their own children that are poorly behaved.

July 2014

Nassau- bad; Cast a way Cay-excellent recommended with reservations

Pros: see above

Cons: hated the way they were always trying to sell you something; wish we could pay extra for all inclusive, hated the lines, and wish you could skip Nassau.

June 2014

Nassau & Castaway Cay

Pros: Overall, the cruise itself was done with excellence!

Cons: Shutters confusion. / Rushed check in that was also confusing.

April 2014

Castaway Cay, Bahamas

Pros: Characters were awesome. They went the extra mile to make sure each child got time with them.

Cons: Food was only average. I expected better from Disney. The childrens pool was extremely small. It was always packed. The child couldn't play in it without bumping into another.

December 2014

Nassau ansd Disney Island

Pros: Suite was in a great location.

Cons: None

November 2014

Nassau

Pros: a lot kid activities

Cons: a lot of kids

November 2014

Bahammas

Pros: Excellent service and food

Cons: Tipping. This should be included in the price of fare.

November 2014

Bahamas

Pros: Fun for all ages!

Cons: None

October 2014

Nassau, castaway cay

Pros: Customer service was impeccable. Boat was beautiful

Cons: 8hr drive from Charlotte to Cape Canaveral