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RECOMMENDED: Yes
MoreThe Symphony looked great after its refurbishment.
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PROS: Programming, Entertainment, Amenities like pickleball, golf, computer learning lab, movie theater, Suite Design, personalized Butler Service, food
CONS: Wine program of featured wines needs improvement. Couldn't find a wine we liked. We missed having the casino onboard. Only one show at night meant lots of dead time between 7 pm and 9:45 pm. There was no musical entertainment between that time and without a casino, not much to do.
RECOMMENDED: Yes
MoreCrystal Symphony offers the perfect size ship for those seeking a smaller more intimate feel & personalized attention but large enough to offer multiple amenities, entertainment options & programming for active adults.
The ship is sparkling new, rooms are a mix of those renovated in 2017 and 2022. The 2022 renovations proved superb. We stayed in an Aquamarine Suite and the room design is the best of any ship we've traveled aboard so far for a moderate-range suite. It offers two vanities for two people to get ready, a large bathroom with lots of drawers, space, double sink and large rain shower. The tuxedo-clad Butler service for all is cheerful, indulgent and guests feel spoiled. We loved the canapes and bottle of champagne delivered EVERY DAY unfailingly at happy hour! The programming and amenities are extensive and what I consider best in class. The stocked pickleball court has paddel & pickleball raquets & balls, golf driving range and golf lessons are excellent, the pool & jacuzzi are a nice size and plush cushioned lounge chairs are plentiful all over the deck space on the ship. The computer learning lab offers ipad, iphone and computer classes, movies in the movie theater, dance hosts offer dance lessons, there are art lessons and lectures, so there is always something interesting for active adults to do. Again, I consider the programming best in class. What was lacking was fitness programming. There were limited yoga classes scheduled and all WAY TOO EARLY for the vacationer. Who wants to get up at 6:30 on vacation to take a 7 am yoga class. Ship docked in port daily at 8:00 and for all going ashore, the timing was bad for many reasons. Guests complained there was no yoga instructor, person on board was untrained in yoga. The nightly entertainment was exceptional: the musical song&dance group were extremely talented, shows were clever themes with excellent professional costumes & choreography. CJ Martin (Elton John) was outstanding, The pianists were outstanding including Richard Wilson and the Piano Bar entertainer. The musical duo needs to go, they were embarrassing relative to the rest of entertainment. The sushi restaurant was outstanding. The Italian restaurant was good, and Tastes was a great concept but the menu never changed so we couldn't force ourselves to go again, despite loving the atmosphere. It is a tapas menu, so we tasted everything in the first go-around.
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PROS: Staff, restaurants. Overall size
CONS: Just a bit older
RECOMMENDED: Yes
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PROS: The staff goes above and beyond to please the guests and always have a smile!
CONS: While some Suites were open for viewing, unfortunately the two largest categories were not.
RECOMMENDED: Yes
MoreAlthough this is an older ship, the reduced guest count in the recent refurbishment is very welcome. The ship's decor is very nice but not over the top. It is a bit difficult to access the closet in the smaller Suites.
The entertainment was quite varied and very enjoyable with a comedian, pianist, broadway-style performances, and various other performers. The food was quite good, however having a few additional entre options in the main dining room would have been nice. The excursions were good for the most part, however they are a bit pricey. The STAFF IS THE BEST!!
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PROS: Welcoming atmosphere, attention to detail, officers, genuine effort by all staff to make us feel special, ambience, cabin, main dining room, new "Tastes" dining, quality of food and wine all inclusive, nicely refurnished throughout, Catholic Mass as well as services for other denominations
CONS: Aurora Spa - bad experience
RECOMMENDED: Yes
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