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Based on 4 reviews.

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Greenland cruise, July 5 through July 14, 2023

July 2023 Greenland

PROS: Service, cabin, food, preparation, ratio of guests to expedition team, iceberg cruise, terrific

CONS: Quality of meat, cuts, destinations, post, overland tour or did not keep track of guests left people behind in the cold rain

RECOMMENDED: Yes

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Silver Cloud Reykjavik to Dublin

August 2022 Iceland to Ireland

PROS: Unique itinerary. Great staff. Size of ship. Expedition team. Front desk also exceptional.

CONS: Poor food quality main dining room, sadly no longer an Italian flavor to the cruise line, no interaction between Capt. and operations staff and guests other than welcome toast.

RECOMMENDED: Yes

Silversea Expeditions operated at 90 % of pre-covid status which I consider to be excellent, given this environment.

The ship which is quite old, about 1994 I believe, was in excellent shape. The complimentary wines had improved from 2018 and earlier. This process had started in 2018 and I was happy to see it continued. The cuisine on board was sup par except for the Italian venue and when I met with the Hotel Director, I learned that this was due to shipping issues and not being able to get their American meats. They were forced to serve French cuts which are not the same grade. However the cheeses were also sad and this should have not been impacted. Service at la Terrazzo lunchtime is cut back as guests cannot serve themselves and it is awkward. The main dining room was just average if that. Biggest improvement were hot plate and hot pastas. Service almost throughout was very good. Expedition staff was outstanding , as were those who did the difficult work of getting 200 guests in and out of zodiacs sometimes twice a day. Little entertainment onboard, and lectures were mostly geared toward wildlife rather than culture or history, though there was one very good lecture on that. The crowd was not the usual Silversea type. Very casual, very understated and serious about birding:) Most diners were almost never dressed up.There was Covid on board both crew and guests. This was never addressed for better or worse, though about 5 days in they did request that more guests mask up in public areas.

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Silver Cloud Antarctic Expedition

January 2022 Antarctica

PROS: Excellent staff and service

CONS: Too many zodiac tours. Needed more zodiac landings.

RECOMMENDED: Yes

Well organized. Excellent staff and service. Very knowledgeable expedition staff.

Quality information prior to arrival. Excellent follow up byrepresentatives in Chile. Exceptionally friendly and service oriented staff. Quality equipment and safety measures during expedition. Kayaking was well organized. While the weather was a factor with missed landings thought it might be beneficial to offer opportunities to guests who were adventurous.

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Antarctica Expedition

January 2020 Antarctica

PROS: Excellent expedition team and ship's company/crew.

RECOMMENDED: Yes

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Offer ID

1466547

Voyage Number

E4240808017

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